A 99.9% Server Uptime
The major advantage of developing your very own cloud web hosting system is that you don’t need to worry about compatibility issues – you set up a specific set of software tools in such a way as to be compatible with a given set of hardware elements. The final outcome is something a lot more steady and dependable, as there are much less possible risks of failure. We’ve built our cloud hosting system using tried and trusted hardware components along with a strongly tweaked version of Security–Enhanced Linux in an attempt to set up an exceptionally safe environment for your own personal websites.
Because of this, with each of our cloud web hosting plans packages we offer you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you develop your own cloud hosting platform, it is essential to also set up your own network architecture. That’s the reason why we built a custom–configured internal network in each one of our data centers. Relying on premium–quality Juniper switches and routers, our internal network allows for faster–than–the–speed–of–sound data transfer speeds and is also fully redundant.
Hence, you can enjoy a 99.9% network uptime in our datacenter in the USA, in our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe as well as in our datacenter in Australia, irrespective of which web hosting offer you have opted for.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you are not content with our hosting services, or if you consider them insufficient, or if you decide that you want a VPS hosting plans rather than a cloud hosting account – you will receive a refund, no questions asked.
All domain name registrations are non–refundable, but you’ll retain full control over your domain names even if you cancel your account with us.
24/7 Technical Support
If you happen to run a hosting firm, your customer service technicians are of principal importance. That’s the reason why we’ve mindfully picked a very experienced team of technical support engineers, each with many years of experience behind his back. With their help, our company offers 24x7 support with each of our web hosting solutions.
And not just that, we offer a 1–hour response time guarantee. All customer service questions are responded to in less than 1 hour and our average response time is below 20 minutes!