1 hour ticket response
Fast support is our topmost responsibility and this is the reason why we have a team of practiced customer service technicians who will be happy to offer a swift solution to any question that you may have. Just post your trouble ticket from the Hosting Control Panel and we will respond within one hour in the worst case scenario. As a matter of fact, we work hard and aim for a twenty–minute trouble ticket response time.
A Top–Quality Customer Service
Each member of our help desk staff has lots of years of experience in the cloud web hosting plans arena and the vast majority of them have worked for us for at least five years. They all are ready to respond to all your inquiries in the most professional manner possible.
An Easy–to–Navigate Help Center Section
In the Hosting Control Panel you’ll find an easy–to–navigate Help section where you can find quick hints on how to use our services. You can see the answers to your queries in our F.A.Q. section, find more details in the web hosting account management articles or check out our how–to video tutorials.