In case you have never signed up for a web hosting account or you have changed companies and the new one uses an account management dashboard that you have not seen so far, you may get bewildered about how to complete a specific task in your account or on your desktop PC. That’s the reason why, lots of web hosting providers have compiled a knowledge base, which specifies the most frequent enquiries and difficulties pertaining to their platform, instead of including only general information. This type of knowledge base will permit you to find the needed information quickly and effortlessly, so you won’t have to spend plenty of time and energy on stuff that may require something as elementary as clicking on a button or ticking off a tick box. In this way, not only can you get stuff done, but you can also get to know many new and important details, both about the way you can manage your account and about the way the hosting service works in general.

Extensive Online Documentation in Cloud Web Hosting

If you have purchased your very first cloud web hosting plan through our company or have moved your site over to us, you will become accustomed to our services and our in-house developed Hepsia Control Panel in a jiffy thanks to the fact that we have prepared a comprehensive online knowledge base where you can find all the info that you’ll ever need – both general info regarding the web hosting service as a whole and more specific info about the different functions that you can make use of and the problems that you can encounter. The articles are available in two locations. The full article collection is accessible via the Help section of the Control Panel. You can access articles that are dedicated to the different features in every Control Panel section as well. You can acquaint yourself with how to accomplish practically everything, from creating an .htaccess file to administering an electronic mailing list, and all the articles include thorough instructions, so you will never become disoriented on account of an unclear text. Needless to say, if you come across a more specific obstacle and you do not find an adequate solution in our knowledge base, you can contact our help desk support team members 24/7.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia hosting Control Panel, which is included in our semi-dedicated plans, will permit you to access the comprehensive online documentation that we have prepared for you. The articles themselves feature general information about our hosting services, instructional manuals about the different features that you can access, plus troubleshooting instructions that can help you solve common problems that you might experience. The topics that we have included cover de facto everything, from basic things such as how to host a new domain name in your account, to more elaborate ones such as which SSH commands can be executed on the semi-dedicated servers. Relevant articles about the features of a particular section of the Control Panel will always be available on the right-hand side of the page that you’re on, while the full article collection can be accessed through the all-encompassing Help section.