Phone Support in Cloud Web Hosting
In case you choose to obtain one of our cloud web hosting plans, you can get in touch with our support crew via phone for 14 hours per day. We can assist you in choosing the most suitable package for your websites as we realize that it is better to discuss this kind of issues with a live person. If you already own an account, we are able to help you with all sales/billing questions as well as general issues, even with some tech situations which do not involve a long time or escalation to a system administrator as it is better to open a ticket for time-consuming troubles in order to have all the correspondence in a single place. We have telephone numbers in the United States, Great Britain and Australia, so you'll be able to call the one you prefer and talk with one of our agents.
Phone Support in Semi-dedicated Servers
When you want additional information about the semi-dedicated plans that we provide, you'll be able to call one of the three support lines we have worldwide - in the United States of America, Great Britain and Australia. By doing this, you'll be able to check ahead of time whether our services are suitable for your web sites. If you're already our client and you own a semi-dedicated account, you're able to reach us over the phone for 14 hours daily about any type of billing or common matters. For entirely technical troubles you can use our ticketing system so as to communicate with our technical support as someissues simply require extra time to be dealt with, but we can assist you over the phone with quite a lot of minor tech problems as well, saving you time and efforts.