Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Hosting Control Panel you can find a detailed Help section featuring a plethora of how–to articles and commonly asked questions. They are contributed by our support team of accomplished technicians. Just type in your question and our clever platform will provide you with the most suitable answer.

  • Top quality support service

  • How–To Videos

  • We have prepared a selection of how–to video tutorials that visually display how you can handle a typical issue connected to your cloud web hosting plans account. You can find the how–to videos in the Help Center.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • We back up our semi–dedicated servers with a 24–7 client support service and a 1–hour response guarantee. Our proficient customer service technicians will be online 24x7 to answer your questions and to sort out any issue that you may possibly have. Simply open a trouble ticket from the Help Center and we will respond instantaneously.